Move from Traditional Weekday “9 to 5” Services Meets Needs of Today’s Busy Patients

Date: 
Wed, 2010-06-23 10:06

Move from Traditional Weekday "9 to 5" Services Meets Needs of Today's Busy Patients, Improves Quality and Patient Satisfaction

As part of NYU Langone Medical Center's commitment to providing patient-centered care, the Medical Center now offers evening and weekend hours for many non-emergency services. Traditionally, most non-emergent services have been only offered during normal business hours. Expanded hours recognizes and accommodates today's patients' busy schedules, allowing them more convenient and flexible access to care including, for example, scheduling a screening mammogram in the evening, an elective C-section on a Saturday or an elective cardiac catheterization on a Sunday.

"We are committed to putting our patients at the center of all that we do," said Robert I. Grossman, MD, dean and CEO of NYU Langone Medical Center. "By eliminating the nine-to-five care barrier, we are able to deliver more convenient care, and more importantly, better care to meet our patients' medical needs. This is an important step on our journey to become a true seven-day-a-week hospital for all patient needs."

"For some patients, the ability to access care nights and weekends means not only higher satisfaction, but greater compliance. If they don't have to take off from work, for example, they are more likely to schedule that important screening test rather than put it off," said Bernard A. Birnbaum, MD, senior vice president and vice dean, chief of hospital operations. "For others, such as those receiving chemotherapy, the ability to receive care on a weekend will allow them to receive the most optimal course of treatment."

In addition to accommodating patients' individual schedules, these changes are expected to alleviate hospital congestion by decreasing wait times and providing more balanced service and appointment options. Moving forward, the Medical Center expects to offer expanded service hours for additional clinical services.

In addition to existing weekday hours, recently expanded hours for non-emergent services include:

MRI (Magnetic Resonance Imaging)

Weekdays: 7:00 AM - 9:15 PM

Weekends: 8:00 AM - 3:00 PM

For appointment call: 212-263-8868

Elective C-Section

Saturdays: 9:00 AM and 11:00 AM

Appointment must be scheduled with patient's ob/gyn



Mammography (Screening only)

Mondays and Thursdays: 5:00 PM - 8:00 PM

Tuesdays, Wednesdays, Fridays: 8:30 AM - 5:00 PM

Saturday: 8:30 AM - 4:30 PM

For appointment call: 212-731-5002, Option 1

PET/CT Scans (Positron Emission Tomography/Computed Tomography Scan)

Monday - Thursday: 7:45AM - 9PM*

Fridays: 7:45AM - 7PM*

Saturdays: 8:00 AM - 5:00 PM*

*Appointment times vary based on exam requirements

For appointment call: 212-731-5001

Outpatient Infusion Service

Monday - Friday: 8:30 AM - 8:00 PM

Saturdays: 9:00 AM - 5:00 PM

Appointment must be scheduled with patient's Clinical Cancer Center physician

Outpatient Radiation Therapy

Monday - Friday: 8:00 AM - 6:00 PM

Sundays: 8:00 AM -12 Noon

For appointment call: (212) 731-5003

Noninvasive Echocardiography

Monday - Friday: 8:00 AM - 5:00 PM

Saturdays: 8:00 AM - 4:00 PM for regular and stress echocardiography

For appointment call: (212) 263-5664

Nuclear Cardiology

Monday - Friday: 7:30 AM - 7:00 PM

Sundays: 8:00 AM - 4:00 PM

For appointment call: (212) 263-5667

Cardiac Cath Lab

Monday - Friday: 7:00 AM - 7:00 PM

Sundays: 8:00 AM - 4:00 PM

For appointment call: (212) 263-5656

NYU Columbus Medical (Primary Care, Physical Therapy, X-Ray, MRI and CT services)

Monday - Thursday: 8:00 AM - 9:00 PM

Fridays: 8:00 AM - 5:00 PM

Saturdays and Sundays: 9:00 AM - 3:00 PM

For appointments call: 718-261-9100

Elective Primary Total Joint Replacements (Beginning July 10th)

Second Saturday of each month: 7:30AM - 3PM

Appointment must be scheduled with patient's orthopaedic surgeon

New patients call: (888) HJD-DOCS

Media Inquiries:

Office of Communications

NYU Langone Medical Center

(212) 404-3555